Tag Archives: improvement

Reflections on improvement overburden

Quite recently I have gone back ‘into improvement practice’ after doing my PhD and policy jobs for the last 5 years. So back into the cut and thrust of ‘doing’ improvement work rather than thinking and writing about it. Back … Continue reading

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Matching Michigan: what can we learn from Zingermans and Mercy Health?

Last week my colleague Ann and I, were lucky enough to visit the University of Michigan in Ann Arbor to learn more from Drew Lochler and colleagues about the much lauded ‘Toyota Kata’, first described in the book of the … Continue reading

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OD, QI or both?

Matthew Mezey from the #Qcommunity has been begging me to write something on OD and QI, ever since we chatted about it at the Health Foundation annual reception last year. It has been something I have been thinking about for … Continue reading

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Finally Phinished

I finally graduate on Monday… two days time.  I have designed, researched, written, rewritten, printed, submitted, defended, corrected and completed my PhD thesis. Some 340 odd pages and 120k of words (I count the appendices!)  Probably more like 500k words … Continue reading

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Healthcare Engineering

I have been fortunate to be asked to write a blog for the IMechE about healthcare engineering to support their campaign in this area.  This builds on some of my previous writings in this blog. If you want to read … Continue reading

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Reflections from OBHC – finding a research community

Earlier this week, I was lucky enough to attend the 10th International Organisational Behaviour in Healthcare Conference (OBHC) held at Cardiff University Business School, which was focused on ‘Attaining, sustaining and spreading improvement: Art or science?’.  I had submitted an … Continue reading

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Learning Lean

A friend of mine, published this diagram today on his Facebook wall.  (I’m not sure where it is from or who developed it, but it seems to be linked to ‘Big Up the NHS’, apologies if I have that wrong). It compares … Continue reading

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