Tag Archives: Deming

Improvement brands: Why, for what and for whom?

I read a tweet recently asking for more non-clinical involvement in healthcare quality improvement (QI) work. That, for me – ‘a non-clinician’, is a pretty shocking indictment of where the QI ‘movement’ seems to have gotten to. To a point … Continue reading

Posted in Epistemology, Improvement | Tagged , , , , , , , | 3 Comments

Learning Lean

A friend of mine, published this diagram today on his Facebook wall.  (I’m not sure where it is from or who developed it, but it seems to be linked to ‘Big Up the NHS’, apologies if I have that wrong). It compares … Continue reading

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‘You can’t inspect for quality’

‘You can’t inspect for quality!’  I don’t suppose there are many people who work or study in the world of quality improvement in either industry or healthcare that can’t have heard that phase, or a phrase like it. Quality Control is … Continue reading

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Inspecting in Quality in the NHS?

During the last year there has been increased discussion and debate regarding inspection of quality for within the NHS.  This was partly triggered by the Francis report (2013) and the following Government response with the introduction of ‘Chief Inspectors’ working … Continue reading

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