Holweg, M.,Davies, J., De Mayer, A., Lawson, B. & Schmenner, R.W. (2018). Process Theory: The principles of operations management. Oxford University Press.
Sheridan, R. (2018) Chief Joy Officer: How great leaders elevate energy and eliminate fear. Penguin. …. see my reflections here
Balle, M., Jones, D., Chaize, J & Fiume, O. (2017) Lean strategy: Using lean to create competitive advantage, unleash innovation and deliver sustainable growth. McGraw-Hill
Robb, G. (2018) The debatable land: the lost world between Scotland and England. Picador
Boshyk, Y & Dilworth, R.L. (Eds) (2010) Action Learning. Palgrave Macmillan
Berwick, D., Godfrey, A.B. & Roessner, J. (1990) Curing Healthcare. Jossey-Bass
Montori, V. (2017) Why we revolt. The patient revolution
Kenney, C (2008) The Best Practice. Public Affairs.
Jaffee, D (2008) Organizational Theory: Tension and Change. McGrawHill
Criado Perez, C. (2019) Invisible Women. Vintage
Saini, A. (2019) Superior: The return of race science. Harper Collins
Baker, R. et al. (2008) High performing healthcare systems: Delivering quality by design. Longwoods Publishing, Toronto
Bohmer, R. (2009) Redesigning Care: Aligning the nature and management of healthcare. HBS Press.
Anderson, K. (2020) Learning to lead; Leading to Learn. My reflections here…
Emiliani’s, B. (2018) The triumph of classical management over Lean management: How tradition prevails and what to do about it. My reflections here...
Clear, J. (2018) Atomic Habits. My reflections here…