Category Archives: Improvement

Reflections on improvement overburden

Quite recently I have gone back ‘into improvement practice’ after doing my PhD and policy jobs for the last 5 years. So back into the cut and thrust of ‘doing’ improvement work rather than thinking and writing about it. Back … Continue reading

Posted in Healthcare, Improvement | Tagged , , , | Leave a comment

Matching Michigan: what can we learn from Zingermans and Mercy Health?

Last week my colleague Ann and I, were lucky enough to visit the University of Michigan in Ann Arbor to learn more from Drew Lochler and colleagues about the much lauded ‘Toyota Kata’, first described in the book of the … Continue reading

Posted in Improvement, lean, Uncategorized | Tagged , , | Leave a comment

OD, QI or both?

Matthew Mezey from the #Qcommunity has been begging me to write something on OD and QI, ever since we chatted about it at the Health Foundation annual reception last year. It has been something I have been thinking about for … Continue reading

Posted in Improvement, lean, Organisational development | Tagged , , , , | 2 Comments

Finally Phinished

I finally graduate on Monday… two days time.  I have designed, researched, written, rewritten, printed, submitted, defended, corrected and completed my PhD thesis. Some 340 odd pages and 120k of words (I count the appendices!)  Probably more like 500k words … Continue reading

Posted in Being a Student, Healthcare, Improvement, Regulation | Tagged , , , , | Leave a comment

What do you mean by improvement capability?

As part of my PhD, I have been investigating how improvement capability is conceptualised in the research literature and by regulatory agencies in healthcare. As a improvement leader, I realise now, that I used to use this term rather imprecisely, … Continue reading

Posted in Improvement, Uncategorized | Tagged , | Leave a comment

Q Community

I have some exciting news I would like to share with you. You may have heard of Q* – it is an initiative being led by the Health Foundation and supported and co-funded by NHS Improvement. Through Q, people with … Continue reading

Posted in Healthcare, Improvement, Quality | Tagged , , , | 1 Comment

The day after the night before

Concentrating on my thesis seems rather difficult today, it bit like it does when you have a really bad hangover and you start to remember all the really embarrassing things you did the day before, that you wish you didn’t. … Continue reading

Posted in Improvement, Regulation | Tagged , , | Leave a comment