Monthly Archives: August 2018

Matching Michigan: what can we learn from Zingermans and Mercy Health?

Last week my colleague Ann and I, were lucky enough to visit the University of Michigan in Ann Arbor to learn more from Drew Lochler and colleagues about the much lauded ‘Toyota Kata’, first described in the book of the … Continue reading

Posted in Improvement, lean, Uncategorized | Tagged , , | Leave a comment