Capabilities for Learning Organisations

NHS Improving Quality

Earlier this month, Jeremy Hunt called for the NHS to become the ‘world’s largest learning organisation’. Not only do successful learning organisations require the correct cultures, processes and resources, but they also require their staff to have the right skills, behaviours and development.

In September 2014, the Knowledge and Intelligence Team in NHS IQ developed two quick, fun, quizzes, to garner insight into the intelligence gathering and learning activities and behaviours of NHS staff. You are able to see the results collected so far by clicking on the images at the bottom of this post.

The results, whilst highlighting that cultural barriers to learning such as fear of scrutiny are still posing great threats to the NHS realising Jeremy Hunt’s ambition, it also shows there are currently gaps in the capability and behaviours of staff in regard to learning and intelligence gathering skills.

Learning, in the majority, is…

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About joyfurnival

Interested in TQM, lean, Quality Improvement, Healthcare, Regulation, Accreditation, Inspection Improvement Science, QI, improvement capability.
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