England’s NHS patient safety: getting our inspiration from Virginia Mason

Virginia Mason Medical Center Blog

Guest Post by Robin Twyman, Consul (Business and Government Affairs), UK Government Office, Seattle

Virginia Mason Chairman and CEO Gary S. Kaplan, MD, shares information on the organization’s Accountability Wall with British Secretary of State for Health Jeremy Hunt. (Photo courtesy of Robin Twyman.) Virginia Mason Chairman and CEO Gary S. Kaplan, MD, shares information on the organization’s Accountability Wall with British Secretary of State for Health Jeremy Hunt. (Photo courtesy of Robin Twyman.)

This week, British Secretary of State for Health Jeremy Hunt delivered a major health policy speech at Seattle’s Virginia Mason Hospital, announcing a new challenge for the National Health Service in England. At face value, that seems a bit odd. Why deliver a speech almost 5,000 miles away from those it will affect? Because it’s here that we found the answer to the problem we want to solve in England: better patient safety. 

In March 2009, the Healthcare Commission published a report into the Mid Staffordshire hospital which revealed cruelty, neglect and serious failures there in patient care from 2005-2008. A subsequent report in 2013 by…

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About joyfurnival

Interested in TQM, lean, Quality Improvement, Healthcare, Regulation, Accreditation, Inspection Improvement Science, QI, improvement capability.
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