Monthly Archives: March 2014

My first lesson about Quality

When I left school, one of the first summer jobs I had, was in a local Bakery. This is where I learnt some really important quality lessons, which have stayed with me for life and have been just as relevant in … Continue reading

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My reflections of being an improvement advisor

So, I just posted a great blog from Ayrshire Health about being an improvement advisor.  It made me think, what would my blog look like if I tried to blog on something similar? I have worked in many different areas … Continue reading

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Reflections of an Improvement Advisor by @samh_mcewan

Originally posted on ayrshirehealth:
Scottish Patient Safety Programme for Mental Health There have been several blogs on Ayrshire Health over the years that have examined the nature, meaning and importance of person centred care. I wanted to blog on this topic…

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Writing strategically

Originally posted on Research Degree Voodoo:
Here is some advice I recently gave a doctoral candidate. They had just had a draft of their introduction chapter torn to shreds by their supervisor, and wanted some advice on how to go…

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Elite Interviewing

Wow, who knew such a field existed!  Apparently ‘important’ people have their own body of literature related to interviewing them.  To interview elites, you need an elite guide! Elite interviewing appears to become defined largely due to the access challenges … Continue reading

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Deming’s 14 Points

Originally posted on Systems Thinking and the Vanguard Method:
W. Edwards Deming’s 14 points are the basis for transformation of industry. Adoption and action on the 14 points are a signal that the management intend to stay in business. aim…

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Scaling Up Excellence

Originally posted on Process Artisan:
How’s your process excellence initiative going? Frustration and confusion everywhere, pummelled by unpredictable and unpleasant events, the stench of failure in the air?  So far so good, then. That’s according to Robert Sutton and Huggy Rao, Stanford professors…

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